For your convenience, we offer scheduled appointments and accept walk in appointments too!
When you arrive at Ferstl Veterinary Hospital you can expect quality care for your pet.
When you arrive you will need to sign your name on the clipboard on the front counter. Please inform the front desk team member of any changes to your account: pet status, name, address, Email or phone updates.
For the safety of your pet and others, please have all dogs on a leash and cats in a carrier.
We will do our best to make sure you are brought into an examination room as soon as we have one available. Our goal is to make sure all of our patients are seen in the order they are signed in, but there will be times the occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
Here’s what to expect during your visit:
- Once checked in, one of our team members will see you into the exam room as soon as one is available.
- Dr. Ferstl or Dr. Guile will meet you, gather basic information about your pet’s health, examine your pet, talk about any questions or concerns you may have and plan further diagnostics or treatment as needed.• Any recommended advanced diagnostics and treatments are usually performed during our non-receiving hours. This means we may check your pet in for the day for the workup and observation.
- When your visit is complete, you’ll go back to our front reception desk where you’ll be receipted out and any necessary re-checks will be scheduled.
- We hope you enjoy your visit and the service we provide, and we will be delighted to see you again!